Analysis of Readiness of Hotels in Russia and Vietnam for Emergencies Response
DOI:
https://doi.org/10.22394/ee253.6-19Keywords:
emergency, hotel industry, hotel safety, disaster prevention, emergency responseAbstract
Introduction. Emergencies in hotel business are represented by a wide range of events that require prompt and systematic response. Their diversity - from natural disasters to technogeneous and biological threats - underlines the importance of clear classification and analysis of each situation specifics. A deep understanding of their nature and structure allows developing effective algorithms of actions that are aimed at ensuring security of guests, staff and hotel infrastructure, as well as reducing possible consequences. The relevance of the study is due to the growing necessitry to improve emergency response systems under conditions of globalization and tourist flows intensification. The purpose of the study is to conduct comparative analysis of the emergency preparedness systems of hotels in Russia and Vietnam. Methods. To achieve the purpose of the study, content analysis of scientific literature, comparative analysis of regulatory framework, systematic analysis of the existing safety practices, statistical analysis of emergency data, and survey of hotel employees were conducted. System approach is a methodological basis of the research that allows considering the problem of security in the hotel sector comprehensively. Results. Comparative analysis revealed that Russian hotel emergency preparedness system is more structured and formalized. There is a detailed legal framework, advanced security technologies, strong government support, and active international cooperation in Russia. The Vietnamese approach is characterized by greater flexibility, but less consistency. There is focus on flexibility and support of local communities, less detailed legislation, gradual introduction of technology, and local interaction with emergency services in Vietnam. Conclusion. Emergency preparedness systems in Russian and Vietnamese hotel sectors have both common features, and significant differences. Further development should be aimed at harmonization of approaches, introduction of advanced technologies and strengthening of international cooperation.Downloads
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