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Shmarkova E.A.

ФГБОУ ВО «Орловский государственный университет имени И.С. Тургенева»

Articles in this journal (2)

1. THE CONCEPT OF CRM-TECHNOLOGY IN MANAGEMENT OF TOURIST AGENCY AND CLIENTS INTERACTIONS
   Vol. 6 No. 1 (2017), 2017
2. INNOVATIVE TECHNOLOGIES AND THE FORMS OF CONSUMERS SERVICE IN TOURISM
   Vol. 5 No. 4 (2016), 2016