Specific reaction of B2B clients to the failures in the work of the services of the providers. Economic Environment, [S. l.], v. 11, n. 1, p. 47–54, 2022. DOI: 10.36683/2306-1758/2022-1-39/47-54. Disponível em: https://econenv.owebs.ru/article/view/3720. Acesso em: 28 sep. 2026.